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Terms and Conditions Terms and Conditions

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE. 

This Agreement contains the terms and conditions that apply to your purchase from the DictationPro.com  entity named on the invoice ("Versatile Information Products, Inc." or DictationPros) that will be provided to you ("Customer") on orders for products sold in the United States.  By accepting delivery of the products described on that invoice, Customer agrees to be bound by and accepts these terms and conditions.   THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH Versatile Information Products, Inc., IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (ii) UNLESS OTHER Versatile Information Products, Inc. STANDARD TERMS APPLY TO THE TRANSACTION. These terms and conditions are subject to change without prior written notice at any time, in Versatile Information Products, Inc. sole discretion.  

1. Other Documents. These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both Customer and DictationPro.com 

2. Governing Law. THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.  

3. Payment Terms; Orders; Quotes; Interest. Terms of payment are within DictationPros.com\s sole discretion, and unless otherwise agreed to by DictationPros.com, payment must be received by DictationPros.com prior to DictationPros.com acceptance of an order.  Payment for the products will be made by credit cards, wire transfer, or some other prearranged payment method unless credit terms have been agreed to in writing by DictationPros.com.  Invoices are due and payable from the date of the invoice unless a different payment term has been agreed to in writing and is stated on the invoice.   DictationPros.com may invoice parts of an order separately.  Orders are not binding upon DictationPros.com until accepted by DictationPros.com.  Any quotations given by DictationPros.com will be valid for the period stated on the quotation. DictationPros.com is not responsible for pricing, typographical or other errors in any offer by DictationPros.com.  All orders are subject to cancellation by DictationPros.com at the sole discretion of DictationPros.com.  Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. 

4. Shipping Charges; Taxes.  Shipping and handling are additional unless otherwise expressly indicated in writing at the time of sale.  Separate charges for shipping and handling will be shown on DictationPros.com's invoice(s).  Unless Customer provides DictationPros.com with a valid and correct tax exemption certificate applicable to the purchase of product and to the product ship-to location prior to DictationPros.com's acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order. If applicable, a separate charge for taxes will be shown on DictationPros.com's invoice.  

5. Title; Risk of Loss. Title to products passes from DictationPros.com to Customer on shipment from DictationPros.com's facility. Loss or damage that occurs during shipping by a carrier selected by DictationPros.com is DictationPros.com\s responsibility.  Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility.  You must notify DictationPros.com within 7 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged.  Shipping dates are estimates only. 

6. Warranties; Disclaimers. DictationPros.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF' MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  

7. Return Policies; Exchanges. DictationPros.com products of faulty quality that are purchased directly from DictationPros.com by an end-user Customer may be returned by Customer to DictationPros.com for refund or product replacement.   Dictationpros.com return policy can be found at http:/dictationpros.com/returns. You must contact us directly to obtain a Return Material Authorization Number for you to include with your return.  You must return the product to us in its original packaging.  You are responsible for risk of loss, shipping and handling fees for returned or exchanged of products.  DictationPros.com is not responsible for products that is lost, damaged, modified or otherwise processed for disposal or resale if you fail to follow the return or exchange instructions and policies provided by DictationPros.com. 

8. Software.  All software, if any, is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement. Title to software will remain with the applicable licensor(s). 

9. Products. DictationPros.com attempts to be as accurate as possible. However, DictationPros.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by DictationPros.com itself is not as described, your sole remedy is to return it in unused condition.  DictationPros.com's policy is one of on-going product update and revision. DictationPros.com may revise and discontinue products at any time. 

10. Limitation of Liability. DictationPros.com DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS FOR ANY REASON. DictationPros.com WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. 

11. Arbitration. Any claim, dispute or controversy (whether in contract, tort, or otherwise, whether pre-existing, present or future, and including statutory, common law, intentional tort and equitable claims) against DictationPros.com, its agents, employees, successors, assigns or affiliates (collectively for purposes of this paragraph, " DictationPros.com") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), DictationPros.com's advertising, any related purchase, including the validity of this arbitration clause shall be resolved exclusively and finally by binding arbitration administered by the National Arbitration Forum (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com , or via telephone at 1-800-474-2371). The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute or controversy between Customer and DictationPros.com.   Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed at any office of the NAF or at P.O. Box 50191, Minneapolis, MN 55405. 

12. Applicable Law; Not For Resale or Export. Customer agrees to comply with all applicable laws and regulations of the various states and of the United States. Customer agrees and represents that it is buying for its own internal use only, and not for resale or export.  

13. Acceptance. By ordering any product from DictationPros.com, whether by the internet, telephone, facsimile or otherwise, the customer agrees to be bound by these Terms and Conditions of Sale. 

Questions regarding our Terms and Condition, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: sgaskins@versatileinformation.com.

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News

November 2, 2012 Versatile Information Products Inc. announced today the release of new PUMA 4 Digital Voice Recorder.

July 10 2012 Olympus professional dictation systems already stood out from the competition for their excellent speech recognition and transcription performance and now the DS-7000 has Nuance certification to show why.

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