Burlingame Police Department, located in Northern California with 37 police officers, found it increasingly difficult to manage its existing mix of digital and analog tape recorders the department was using for citizen contacts and they struggled with the increasing complexity of finding important recordings when they needed them. The department began to look into an alternative solution. “We needed to standardize the way that we recorded, tracked, and stored our audio recordings,” says Captain Mike Matteucci of the Burlingame Police Department. Their search led them to PUMA, the digital audio recorders and file management system designed specifically for law enforcement. They found that the PUMA solution was widely used and highly recommended by the agencies using it.