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Mirra IV Brochure

Mirra IV satisfies the most demanding recording and replay needs of virtually any small or mid-sized operation including: sheriff offices, police stations, fire departments, and ambulance stations (EMS centers)

Mirra IV

The one-box recording solution for small and mid-sized centers

Do you manage a small or mid-sized public safety, commercial dispatch or call center operation? Do you have big recording needs, without the big budget and resources to match? Now there's a solution that's just right for you - Mirra IV. Brought to you by industry leader NICE Systems, Mirra IV combines the latest technology and robust features into an affordable "single-box" solution that's easy to install, use, and maintain. Simplicity and ease of- use. Best of breed technology. Unprecedented online storage. Low cost of ownership. Mirra IV has it all . . . and so can you!

Single-box solution...browser-based access

With Mirra IV, there are no surprises. Everything you need is "in the box." Mirra IV is a compact, self contained, single-box solution requiring no external servers or equipment to capture your radio traffic, calls and data. You also get secure, browser-based access to your Mirra IV from any Internet-connected PC, so you can configure and manage your system, monitor and archive calls, or query and replay recordings, virtually anytime, anywhere. With Mirra IV, you get ultimate flexibility and convenience in access - without the added deployment, installation and maintenance costs inherent in other solutions that require proprietary desktop software.

Best of breed technology

Mirra IV may be affordable - but you'll be pleased to know that Mirra IV was also designed with investment protection in mind. Mirra IV incorporates leading-edge technology like PCI - and the world's most robust, secure operating system (Linux Fedora). Your investment in Mirra IV is a solid investment not only for today - but for the years ahead.

Satisfies all your recording and replay needs

Mirra IV can capture as few a 4 or as many as 48 channels of mixed analog, digital, telephony or radio communications.  A real-time EMPRESS Embedded Database captures call details along with each recorded interaction so you can find recordings quickly, when you need them.  Up to 16 different telephony and radio channels can be played back synchronously, which means you can seamlessly reconstruct incidents in chronological sequence, from beginning to end, all the while viewing a graphical representation on-screen.  Mirra IV’s graphical user interface is highly intuitive and easy to use and learn – a hallmark of every Nice solution – so you can boost insight and operational efficiency and cut training costs and time.

50,000 Hours of recordings online

Say goodbye to the headaches of handling and managing tapes.  With Mirra IV, you can keep 50,000 hours (up to six years) of recordings online on a 250-gigabyte hard drive.  For long-term storage, Mirra IV lets you archive your recording to single or dual DVD’s (DVD-RAM), giving you access speed and reliability that rivals magneto optical disk, at a fraction of the cost.

Features you’ve come to expect…some unexpected extras too!

Mirra IV has all the capabilities you’ve come to expect from the Mirra brand and some unexpected bonus features, too.  Along with standard features like live monitor and media list (which tracks all of your open archived recording), your operation will benefit from unique built-in Mirra IV capabilities like last call replay, which allows a manager or call-taker to instantly replay the last call to verify important details in an emergency.

Easy to install, service, support and maintain

Is the cost of maintaining your current recording system eating away at your budget, resources and time?  Then you’ll be glad to know that low cost of ownership is Mirra IV’s middle name.  Mirra IV is setting a new standard in installation, service and support – so you can get online and operational faster, and keep your Mirra IV running flawlessly.  A simple wizard-based installation process, a unique feature of Mirra IV, lets your certified NICE dealer install your system in a matter of hours, instead of days.  And once you’re up and running, your support is never more than a email away.  With one click on your Mirra IV browser screen you can automatically collects and transfers all of the necessary data by email to Versatile Information Products who can then remotely troubleshoot the problem in real-time.

Brought to you by NICE

Best of all, Mirra IV is brought to you by NICE Systems (www.nice.com).  More than 24,000 organizations in 100 countries, including the world’s largest police department, public safety agencies, and 75 of the Fortune 100 companies rely on NICE to capture their mission critical communications.

The Leader in Voice Recording Solutions