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Welcome to VIP !
For more than 20 years, Versatile Information Products, Inc. has been a leader in providing innovative dictation and recording solutions for a wide range of business markets and customers.
VIP brings digital recording technology to Physicians, Attorneys, Law Enforcement Officers and anyone who is recording voice. VIP’s solutions are changing the way organizations make decisions, enabling them to proactively improve business and operational performance.
Our Vision
Our vision is to offer the most complete line of dictation and recording products and solutions with the highest degree of service to our customers who rely on the latest technology to meet the needs of today’s complex and fast-paced world.
- Products
Feature Products
PUMA Recorders
Police Digital Recorders and software designed for Law Enforcement.HigherGround
The next generation of public safety recording & dispatcher evaluationPhilips
Philips Speech Processing offers a complete hardware and software portfolio of professional dictation products.FUSION
The most complete line of digital dictation software applications to meet the needs of managing healthcare.Olympus Digital Recorders
The market leader for portable digital voice recorders and professional dictation devices.Dragon NaturallySpeaking
The market leader for portable digital voice recorders and professional dictation devices.More Products
- Solutions
Law Enforcement and Public Safety
Law Enforcement officials use our solutions to capture and efficiently manage audio and video recordings
HealthCare
The most complete line of digital dictation software applications to meet the needs of managing healthcare.
Law Firms
Law Enforcement officials use our solutions to capture and efficiently manage audio and video recordings
Olympus Digital Dictation Systems
Philips Digital Dictation Systems
Dragon NaturallySpeaking - Speech Recognition Software
Courts, Government Agencies and Public Meetings
Providing digital recording and content management solutions for court recording, government agencies, commissions and anyone who needs to capture and preserve their record of proceedings.
- About Us
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- Contact Us
Versatile Information Products Inc.
3630 Park Sierra Dr.
Riverside, CA 92505
800-794-4044
Monday - Friday | 8AM - 5PM PST
Fax # 951-352-4593
sgaskins@versatileinformation.comFind us on social networks
NextGen Quality911
Dispatcher Evaluation
Maximize service quality and help ensure compliance with the latest regulatory standards by assessing and improving the skills of call takers and dispatchers through periodic evaluations of recorded interactions. Gain valuable insight into call taker performance and enhance quality assurance with HigherGround's NextGen Quality911 form-based evaluations and customized scorecards.
PSAPs strive to obtain the highest standards of quality in their emergency communications services. With NextGen Quality911, service is improved and liability risk is minimized. Supervisors can monitor live calls across multiple locations as well as improve dispatcher performance by leveraging recorded best practice calls for training and coaching purposes.
HigherGround is a call recording and data integration company that has provided cost effective, easy-to-use, and scalable mission critical solutions to public safety communications centers for decades.
"Even after using HigherGround's recording equipment for several years, I am still discovering available features and reports that are extremely useful in my everyday tasks. I would definitely recommend the product."
"HigherGround has been a product that stays a step ahead always providing the next integration or concept to make the end user's job easier. Yes, as a matter of fact, I do think HigherGround is the best thing since sliced bread." |
Next Generation Solution OverviewWatch the the HigherGround Next Generation 911 Solution Overview demonstration |
Next Generation 9-1-1 BrochureDownload the HigherGround Next Generation Capture911 and Quality911 brochure |
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